The buyer has a cooling off period of fourteen days from receipt of the goods ordered. If the buyer exercises his withdrawal period, monies received will be refunded within a period of up to thirty days. Items must be in the condition you received, simply unpack an article in its cellophane will not allow us to make a refund. Return costs are the responsibility of the buyer returns against refund will not be accepted. After fourteen days, the delivered products will be deemed to comply with the order and accepted by the buyer.